Fractional CDAO & Strategic Data/AI Advisor

Make Data a Business Advantage.

Turn analytics and AI into better decisions, stronger economics and measurable business outcomes.

Senior Data & AI leadership for companies that already have data, teams and technology — but are not getting enough business value from them.

20+ years in analytics · Executive leadership · Retail · E-commerce · Entertainment · Logistics · iGaming

The Outcome

Not More Data. Better Business Decisions.

  1. 01

    Clear Priorities

    Understand which data, analytics and AI initiatives actually deserve investment.

  2. 02

    Better Unit Economics

    Find where acquisition, retention, pricing, operations or incentives create or destroy value.

  3. 03

    Predictive Capability

    Move from explaining yesterday to anticipating customer and business behaviour.

  4. 04

    A Stronger Data Organization

    Build the right operating model, ownership, processes and analytical capabilities.

  5. 05

    Less Analytical Noise

    Replace conflicting metrics, endless dashboards and ad-hoc analysis with a coherent decision system.

The Real Problem

You Have Data. You Have Analysts. But Something Is Still Missing.

Leadership still argues about the numbers.

There are dashboards everywhere, but different teams interpret the business differently.

Analysts answer questions instead of finding opportunities.

Most analytical capacity disappears into reporting and ad-hoc requests.

Analytics sits next to decisions, not inside them.

Insights are produced, presented — and rarely change what the business actually does.

AI initiatives exist separately from business economics.

Interesting technology is being built without a clear link to revenue, margin or risk.

Every department optimizes its own KPI.

Local metrics improve while overall business outcomes stay flat.

Companies rarely lack data.
They lack a system that turns data into better business decisions.

When It Helps

The moments where senior judgement matters most.

Senior leadership without a full-time hire

The business needs senior Data & AI leadership but does not yet need another permanent C-level role.

A strong data team that lacks strategic alignment

Analytics exists, but priorities, business ownership and decision-making are fragmented.

Growth, transformation or new markets

The organization is preparing for growth, investment, transformation or expansion and needs the Data function to mature with it.

AI needs to affect the P&L

The company wants AI initiatives that improve economics rather than simply produce interesting demonstrations.

Where I Create Value

Where Data Can Change the Economics of the Business.

Customer Economics

Understand acquisition quality, retention, churn, lifetime value, segmentation and customer profitability.

Revenue & Pricing

Use data to improve conversion, pricing, monetisation, cross-sell and revenue opportunities.

Predictive Decision-Making

Move from explaining what happened to anticipating customer behaviour, demand, value and risk.

Marketing Effectiveness

Identify which channels, campaigns and customer sources create sustainable economics rather than volume.

Data & AI Strategy

Prioritise the analytical and AI capabilities that can materially affect business performance.

Data Organization & Decision Systems

Create the operating model, ownership, metrics and analytical processes leadership can actually use.

Ways to Work Together

Different Problems Require Different Levels of Involvement.

01

Fractional CDAO

Ongoing senior Data & AI leadership without adding another full-time executive role.

Strategy · Priorities · Roadmap · Team · Decision Systems · Business Impact

02

Strategic Advisor

An independent senior sparring partner for CEOs, founders, CDOs, Heads of Data and senior leadership teams.

Strategic Choices · Investment Priorities · AI Opportunities · Business Economics · Transformation

03

Focused Transformation

A defined engagement around a specific business problem.

Customer Economics · Predictive Analytics · Pricing · AI Strategy · Analytics Redesign · Decision Systems

The engagement model follows the business problem — not the other way around.

Selected Cases

Measurable Business Impact.

Different industries. The same principle: analytics matters only when it changes a decision.

Retail

+5%

Sales

Predicting the Next Purchase

A predictive algorithm analysed each customer's profile and purchase history to estimate what they were likely to buy next — and when. Shortly before the predicted purchase window, an automated chatbot contacted the customer with a timely reminder. The system generated a 5% uplift in sales.

Predictive Analytics · Next Purchase · Customer Activation

Prediction → Timely Action → Additional Revenue

iGaming

3×

VIP Conversion

Identifying Future VIPs From Day One

A predictive model analysed the first day of customer activity to identify players likely to become VIPs — before that behaviour had developed. The business placed them into proactive retention and relationship management from the start. The share who ultimately reached VIP status increased 3×.

Customer Value · Predictive Analytics · Retention

Early Signal → Early Intervention → Higher Customer Value

Entertainment / Cinema

+8–10%

Revenue

Dynamic Pricing Driven by Demand Forecasting

A demand forecast predicted attendance from screening time and day, stage of the film's run, genre, cast and director, weather, location and other factors. Ticket prices were adjusted to expected demand, delivering an 8–10% increase in revenue.

Demand Forecasting · Dynamic Pricing · Revenue Optimization

Demand Forecast → Pricing Decision → Revenue Growth

Different Industries. Similar Economic Questions.

Where is value created? Where is it lost? What will happen next? What decision should change?

Retail, entertainment, logistics, digital businesses and iGaming use different language and operate differently. But many analytical problems share the same underlying logic: understand behaviour, predict what comes next and turn that prediction into a better business decision.

About

Serge Koniukhov

More than two decades building and leading analytics capabilities inside real businesses.

I have spent more than 20 years working with data and analytics across retail, e-commerce, logistics, digital businesses and iGaming.

My work has covered the full path from business economics and analytical strategy to predictive models, customer intelligence, AI systems and data organization design.

I work at the intersection of business, analytics and technology — translating each into the language of the other.

View LinkedIn Profile →

Let's Talk

Bring a Business Challenge. Leave With Clarity.

If you think there may be a fit, send me a message directly. No sales process, no generic discovery call — just a conversation about the business problem.

+34 690 742 449